http://www.oracle-base.com/blog/2011/03/15/talktalk-is-dead-long-live-virgin-media/?utm_source=rss&utm_medium=rss&utm_campaign=talktalk-is-dead-long-live-virgin-media Oracle related rants (and lots of off-topic stuff)... Fri, 17 May 2013 18:16:03 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://www.oracle-base.com/blog/2011/03/15/talktalk-is-dead-long-live-virgin-media/comment-page-1/#comment-148922 Dr Madhewoo Tue, 24 May 2011 17:38:01 +0000 http://www.oracle-base.com/blog/?p=1914#comment-148922 I cannot agree more. VIRGIN MEDIA Customer services is BIG CRAP.
I was asked to make payments on friday but I told the finance dept that I will make payments on Monday as i needed to have access to my office for debit card. Nontheless my phone was barred and the amount went up by over £100.00.Nontheless I paid,by debit card on Mon 8.30 am but my line remained barred. I called about 2 pm, I weas told it will take up to 24 hrs. i was surprised as the full payment was done via a debit card. I waited 24 hrs and the line was still barred. I called Virgin Media and spoke to a tele agent, eventually I had to ask a for a supervisor. She said it will take up to 3-4 hours. The line remained barred. I call at 6pm and I am told that it now will take another 24 hrs from this morning, from the supervisor’s activation. I have lost many business calls abroad . I think Virgin has employed idiots who can only say Sir / madam, but performance is crap

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