Tag Archives: captain support

Captain Support and the Laptop of Doom…

Friends of Captain Support’s nephews were having a problem with their laptop. They were unable to use a browser to access the internet. This was a job for Captain Support… A quick twiddle on the machine revealed that FireFox just had proxy settings messed up, but IE was totally screwed. Captain Support suspected someone had [...]

Captain Support to the rescue…

It’s Saturday night, South Park is on the TV and all is good. Then the phone rings… Mom: I was looking up the symptoms of assorted diseases on the internet so I can panic about the possibilities of my friends, family and especially grandchildren getting them, then the laptop beeped and turned itself off. I kept trying [...]

Hong Kong – Day Off 2

In the morning I got a taxi over to my mate Alan’s house and the pair of us, along with his 16 year old step son Kevin, drove up the nearest hill (Victoria Peak) to have a look down over the city. The Hong Kong approach to tourist attractions seems to be, if you think [...]

Captain Support and the International Printer Incident…

When I was in Frankfurt airport I got an email from my mom telling me that my sister-in-law was having trouble with here printer. This sounds like a job for Captain Support… Like any self respecting support super hero Captain Support ignored the email. When he woke up this morning Captain Support had an email [...]

Is it a bird? Is it a plane? No, it’s Captain Support…

I’m starting to think I’ve made a move into the PC support business, without wanting to or being paid for it… Over the last couple of weeks my brothers laptop (one of my old ones) has been acting a bit strange. Nothing I could put my finder on, but something was not quite right. Yesterday [...]

More PC support…

One of my Yoga buddies was given a laptop by is dad and wanted to get it connected over wireless. His dad also gave him a wireless ADSL router, but couldn’t get it set up.  This sounds like a job for Captain Support… The router wasn’t able to connect to the internet. It turned out [...]

Computers are still complicated…

A couple of days ago I was sorting a printer out for my mom. It was a 5 minute job, but it was preceded by over 2 hours of getting the laptop up to date… She only turns it on to do a specific task, like send an email, then it is switched straight off, [...]